Extended exchanges on all purchases until 11.01.2021

Payment

Siccaro accept s payments done with VISA, VISA Electron, Mastercard, JCB and Paypal. Payment will be withdrawn before shipping. All amounts include applicable VAT.

Siccaro uses a secure payment server, which encrypts all your creditcard data using SSL (Secure Socket Layer) protocol. That means that no one will be able to read any of your information.

Delivery

We ship orders every working day, within 3 working days of you placing your order or sooner.

Warranty

We provide 2 year granted warranty according to common sales law.

Our warranty counts for defects in fabric and/or manufacturing.

Our warranty do NOT provide wear, misuse or improper washing.

Siccaro will cover return costs to a reasonable extent.

Before returning any items please contact:

Siccaro
E-mail: support@siccaro.com

Cancellation

We provide 14 days returns for goods bought at our Webshop counted from the day you receive your order.

Return/shipping costs is at your own expense

Cancellation has to be reported within 14 days of purchase and returning has to be done within 14 days of cancellation.

Please announce the cancellation in an e-mail for support@siccaro.com

You have to make clear that you want to cancel your order.

Item condition

By cancellation please return the item in original packaging.

You are only liable for any loss of product value which is caused by other handling of what is needed to determine if the item is suitable in size and colour.

If the product i tested in any other way than above mentioned, we will consider the product as being used and you will therefore only receive part of or none of the amount paid for the product.

Claim

Do you have any complains about a product bought at our Webshop please contact support@siccaro.com

** Note that you should NEVER let your dog swim in a WetDog or WetDog Hunter and you must remove when your dog is near bodies of water where they are able to go in. Both of these scenarios pose a drowning risk to your dog.